1201 Cedar Lane, Northbrook, IL 60062
On Tuesday, May 28, 2013 Overdrive will release an update to their Overdrive Media Console (OMC) app for Apple devices. Due to Apple's changes to their privacy policies, the OMC for iOS v2.6.5 update will de-authorize every users’ Adobe ID and prompt them to authorize again.
What does this mean?
If you use My Media Mall and have updated the Overdrive app on your iPad, iPhone, or iPod Touch after Monday the 27th, your app will no longer be authorized with your Adobe.com ID. Without this authorization, you will not be able to read ebooks from My Media Mall.
How do I fix this?
Enter your Adobe.com ID password when prompted. If you've forgotten it, you can reset the password by clicking the "Forgot Password?" link.
After installing the update, users with authorized Adobe IDs in place will see the following message:
Click the "Sign in" button. On the next screen, enter the password for your Adobe.com ID. If you've forgotten it,click the "Forgot password?" link to reset your Adobe.com password.
Audiobook users won’t notice anything different unless you attempt to download parts of audiobooks partially downloaded to OMC before installing the v2.6.5 update. In this case, the following message is displayed. Users will need to download the title again from their digital library website bookshelf to download the missing parts.
You can find more information on these issues at these two links:
If you need further assistance, contact the MultiMedia Department at the library at 847-272-6224.