As of July 20, we are reopened to the public with limited services as we continue to move through Phase 4 of our Reopening Plan.
What to Expect
Watch this short video for a quick overview of what to expect when you visit the library.
You will notice that the library will look very different than before the closure. For example, you will only be able to browse limited sections and access limited services. We have also we have removed all tables and seating areas in common areas.
To help maintain physical distancing, we are only allowing 50 patrons to be in the building at a time, and limiting visits to an hour or less. If we are at capacity, you will be asked to wait before entering the building.
Everyone ages 2 and up must wear a mask while in the building. If you are unable to wear one due to a medical condition, we can provide remote services, including curbside pickup and homebound delivery.
During our reopening to patrons, we will be open with limited hours, including certain hours reserved for our vulnerable and at-risk patrons. Please note that these hours are subject to change as we respond to the pandemic. See our scheduled closures.
* Vulnerable Hours: The first hour we are open on Monday, Thursday, and Saturday is reserved for our vulnerable and at-risk patrons (ages 65 & up and those with an underlying health concern).
Returning library materials
You can return library materials in the bookdrop located outside the building's west entrance 24 hours a day / 7 days a week. Learn more about returns.
What you can do in the library
- Browse the Adult Fiction, Adult Non-Fiction, Magazines, Adult DVDs, and videogames.
- Check out materials.
- Ask for youth materials from the Youth Services department.
- Use the Collaboratory by appointment. Schedule an appointment.*
- Use our Internet station on the 2nd floor for quick printing and look-ups (15-minute time limit; no appointment needed).
- Use a study room for 60 minutes by appointment (one person per room/one reservation per day). Reserve a study room online, or call 847-272-4873 or email firstname.lastname@example.org during our open hours.*
- Use a computer for 60 minutes by appointment. Call 847-272-4873 or email email@example.com during our open hours to schedule an appointment.*
- Access the bathrooms.
The video games and adult portion of the DVD & Blu-Ray collections are now open so that patrons can browse in those areas.
* A Northbrook Library card is required to schedule an appointment. No “day-of” appointments can be scheduled.
What you cannot do in the library
- Cannot pick up your holds in the building (we will continue to use curbside pickup for all holds).
- Cannot use a study room/computer/Collaboratory without an appointment. (You are able to use our Internet station on the 2nd floor for 15 minutes or less without an appointment for quick printing and look-ups )
- Cannot browse Youth Services, newspapers, CDs, and our non-circulating collection.
- Cannot use the Peltz Digitization Room & Media Lab in the Collaboratory.
- Cannot reserve or access meeting rooms, classrooms, or the Auditorium.
- Cannot access the Friends Bookshop.
- Cannot donate any books or other library materials.
Services you can access without having to enter the building
If possible, we encourage you to use our services that do not require you to enter the building:
- Use curbside pickup to get library materials
- Return materials in our drive-up book drop on the west side of the building (open 24/7)
- Request homebound delivery
- Contact us by phone at 847-272-6224. If you don’t reach us, please leave a message and we will get back to you as soon as possible. You can also email us at firstname.lastname@example.org.
- Email a file to print on our 3D printer
- Access eResources and eBooks
Our safety precautions and procedures
Patron and staff safety is our first priority, and we are taking many precautions to keep you safe in the library.
As we reopen, we will continue to:
- Quarantine all returned items before they are checked out
- Disinfect commonly touched items, clean workspace surfaces, and wipe down all high touch surfaces regularly
- Provide hand sanitizer at key areas throughout the building
In addition, in preparation for our reopening, we have:
- Trained staff on strict safety protocols and use of PPE
- Removed all seating from common areas
- Installed plexiglass barriers at all service desks
- Added floor decals for physical distancing
- Added procedures to quarantine all items that patrons touch while browsing
Help us keep staff and others safe in the library
To remain open, we need to be able to maintain a safe environment for staff and other patrons, and we are counting on your help with this.
Do not enter the library if you are experiencing any of the symptoms of COVID-19
If you have questions about possible symptoms, please review the symptoms on the CDC website.
Wear a mask in the building
Everyone, including children 2 years and up, is required to a mask that covers your nose and mouth while in the building, including in the bathroom and in study rooms. If you do not have a mask with you, we will provide one. If a medical condition prevents you from wearing one, we can provide services to you through curbside pickup or homebound delivery. If you need additional accommodations, please contact Administration at 847-272-6224 or email@example.com.
Maintain 6’ of physical distance between others at all times
Please be aware of others when you are in the building. To help with physical distancing, we are limiting the number of patrons in the building to a maximum of 50. We will have floor markings to help you maintain distance.
Keep your visit short
We ask that you limit your time at the library to an hour or less. Since we only allowing 50 patrons in the building at a time, keeping visits short will help reduce the amount of time others will have to wait to enter.
Do not eat or drink in the library
For patron and staff safety, we will not allow food or beverages in the building, and we have removed seating from common areas.
Pay attention to posted signs
We have added signs to help remind you of our safety procedures, and decals on the floor to help with proper social distancing.
Other ways to engage with the library
Although we are also eager to return to our pre-COVID-19 services, we will continue to adapt and add services when possible to meet your needs. In the meantime, we encourage you to engage with the library by using eBooks, eResources, virtual programs, curbside pickup, and homebound delivery.